Working with suppliers can be frustrating, especially when their service can cause issues for you and compromise your customer’s experience. Many suppliers do not take into the account that it’s not them who get the blame when a project is delayed, but the people the customer is working with directly: which is you.
We’ve heard many horror stories over the years and used them to inform the support we offer, and they helped a lot of our customers avoid headaches that come with other suppliers.
For a full overview of the support we can offer, download our Project Journey guide.
Part 1: The Early Project Journey
Choosing and Designing
Stage 1: Initiation & Selection
At this stage our team of experienced door & ironmongery specialists take time to understand your project goals and boundaries. We ‘ll ask you about the challenges of your project and what you are looking to achieve before recommending solutions.
Stage 2: Planning & Refinement
Once we have established the basic requirements of the project, preferred products, quantities, and timelines, we will work closely with you to refine the product specification and finer details.
What risks can be reduced?
- The design not matching client’s needs or desires
- Wrong specification leading to costly replacements
- Delays on project
- Door and ironmongery products not compatible and/or not meeting regulations
For example, we’ve helped many architects and designers with specifications, product design services, design consultations, and the customization of door design and ironmongery matching.
Some of our services that support architects, interior designers, and hands-on property developers include design consultations, mood boards to show real-world combinations (rather than CGIs or waiting until they are on-site); product design services to produce bespoke products; various guides and webinars to help balance aesthetics with regulations; and many case studies and references to assess the quality of the finished project.
These ensure that property developers, surveyors, site managers, and many other stakeholders can be sure that the items they are using comply with required regulations and keep the property safe and efficient for the eventual occupiers.
Read Part 2: The Later Project Journey - Ordering and On-Site here
If you have a project—or are planning one—and would like to know how Denleigh can help de-risk it, book a meeting or contact us at the details below.